24/7 BOILER
BREAKDOWN
INSURANCE
Peace of mind for your BOILER
& Protection for your HOME


Boiler
Breakdown
We'll cover your boiler up to £1,500† for any one claim should it breakdown. As well as your boiler, we also cover the isolation valve, thermostat, timer and temperature & pressure controls.

Central Heating
Cover
We'll cover the additional elements of your central heating system up to £1,500† for any one claim. Cover extends to radiators & valves, pump, hot water cylinder & its thermostat, and central heating header / filler tank.

Annual
Boiler Service
Our Premium & Diamond cover options include a FREE Annual Boiler Service for each year you have a policy with us. You can rest assured we'll keep your boiler working as safely & as efficiently as possible.

Carbon Monoxide
Check
As part of the Annual Boiler Service, we will carry out a Carbon Monoxide Emissions Check on your boiler to ensure it is within safe limits.

Gas Safety
Check
As part of the Annual Boiler Service, we will carry out a Gas Safety Check on your boiler to ensure it is operating within safe limits.

Home Emergency
Cover
Our Diamond cover option includes coverage for a wide variety of Home Emergencies including Blocked Drains, Burst Pipes, Internal Electrics, Gas Supply, Pest Contamination, Broken Windows, Lost Keys & Hotel Costs.
Choose Your Cover Level
£0
Excess
£25
Excess
£55
Excess
£75
Excess
£0
Excess
£25
Excess
£55
Excess
£75
Excess
BoilerCare
BASIC
Boiler & Controls
Monthly
£75 Excess
- Central Heating Cover
- Annual Boiler Service
- Gas Safety Check
- Carbon Monoxide Check
- Home Emergency Cover
Water Pipes
Blocked Drains
Gas Supply
Internal Electrics
Broken Windows
Pests
Lost Keys
Hotel Costs
£0
Excess
£25
Excess
£55
Excess
£75
Excess
£0
Excess
£25
Excess
£55
Excess
£75
Excess
BoilerCare
STANDARD
Boiler & Controls +
Central Heating
Monthly
£75 Excess
- Annual Boiler Service
- Gas Safety Check
- Carbon Monoxide Check
- Home Emergency Cover
Water Pipes
Blocked Drains
Gas Supply
Internal Electrics
Broken Windows
Pests
Lost Keys
Hotel Costs
£0
Excess
£25
Excess
£55
Excess
£75
Excess
£0
Excess
£25
Excess
£55
Excess
£75
Excess
BoilerCare
PREMIUM
Boiler & Controls +
Central Heating
Annual Boiler Service +
Safety Checks
Monthly
£75 Excess
- Home Emergency Cover
Water Pipes
Blocked Drains
Gas Supply
Internal Electrics
Broken Windows
Pests
Lost Keys
Hotel Costs
£0
Excess
£25
Excess
£55
Excess
£75
Excess
£0
Excess
£25
Excess
£55
Excess
£75
Excess
BoilerCare
DIAMOND
Boiler & Controls +
Central Heating
Annual Boiler Service +
Safety Checks
HOME EMERGENCY
Cover
Monthly
£75 Excess

Cover
Nationwide
We have 700+ engineers nation-wide covering every corner of the UK. When you need us we'll be able to respond quickly.

24/7
UK Support
We're here 24-hours a day 365-days a week to respond quickly when you have an emergency. We'll be here when you need us.

Unlimited
Call-Outs
You can call us out as many times as you like on any of your appliances up to the value of the Annual Claim Limit on your policy.

£0 Call-Out
Charge
There is no call-out charge when you have a Breakdown with your Boiler or need us to attend to a Home Emergency.

Insurance
Backed
Our policies are genuine insurance policies backed by the regulator the Financial Conduct Authority. Beware of other providers who do not sell genuine insurance cover as you will not be protected in the event of them ceasing to trade.

Parts & Labour
Included
Parts & Labour are included when you need to make a claim. Per individual claim you are covered up to the Individual Claim Limit and up to the Annual Claim Limit for the sum of all claims in any one year.
Home Emergency Cover Details

Water Supply / Pipes
£1,000
Cover for the leakage, collapse or blockage of the mains water supply pipe up to £1,000† per claim.

Blocked Drains
£1,000
Cover for blocked waste drainage pipes or rainwater drains up to £1,000† per claim.

Internal Gas Supply
£1,000
Cover for complete loss of your internal gas supply up to £1,000† per claim.

Internal Electrics
£1,000
Cover for complete loss of internal electricity up to £1,000† per claim.

Broken Windows
£500
Cover for broken glass in any windows up to £500† per claim.

Pest Contamination
£500
Cover for a home emergency caused by pest contamination up to £500† per claim.

Lost Keys
£500
Cover for the cost of replacing your keys and front door damage up to £500† per claim.

Hotel Costs
£500
Up to 3 nights hotel accommodation if your home is uninhabitable for more than 48 hours following a home emergency up to £500† per claim.
Boiler Breakdown Insurance Cover
Our Boiler Care policy has 4-levels of cover so you can choose the cover level that is right for you. Avoid expensive repair bills and the hassle of trying to find a trusted engineer. Our Boiler Cover policies cover all parts and labor and repairs up to £1,500 per claim anywhere in the UK. We have a network of over 1,400 approved engineers so you can rest assured our trained engineers will get to you quickly.
For our highest level of boiler breakdown insurance (our Diamond cover level), also includes Home Emergency Cover throughout the UK which will cover you against a wide variety of emergencies including Blocked Drains, Broken Pipes, Pest Contamination, Lost Keys and even Hotel Costs.

Individual
Claim Limit
This is the amount you are covered for per individual claim you make under the policy. The limits are £650, £750, £1000, or £1500 for the Basic, Standard, Premium or Diamond policies respectively.

Annual
Claim Limit
This is the total amount of all claims you are covered for in any one year under the policy. The limits are £1500, £2250, £3000, or £4500 for the Basic, Standard, Premium or Diamond policies respectively.

14-Day Money Back
Guarantee
All our policies come with a comprehensive 14-day money back guarantee.
† Basic Cover: Individual Claim Limit: £650. Annual Claim Limit: £1500.
For beyond economic repair claims a sub-limit of £450 per claim exists for boilers under 7 years old and £250 for boilers 7 years and older.
Standard Cover: Individual Claim Limit: £750. Annual Claim Limit: £2250.
For beyond economic repair claims a sub-limit of £550 per claim exists for boilers under 7 years old and £275 for boilers 7 years and older.
Premium Cover: Individual Claim Limit: £1000. Annual Claim Limit: £3000.
For beyond economic repair claims a sub-limit of £750 per claim exists for boilers under 7 years old and £300 for boilers 7 years and older.
Diamond Cover: Individual Claim Limit: £1500. Annual Claim Limit: £4500.
For beyond economic repair claims a sub-limit of £1,000 per claim exists for boilers under 7 years old and £350 for boilers 7 years and older.
For boilers 7 years old and over, the cover limit is £500 for any one claim.
A 30 day qualifying period applies.
Subject to the terms, conditions & exclusions as contained in the full policy.

We Only Sell Regulated
Insurance Products
We are authorised and regulated by the UK Financial Conduct Authority. We are regulated to sell insurance products with the UK. Beware of companies who are are purporting to sell insurance without being regulated.

Financial Ombudsman Service
If you’ve got a complaint about one of our products or service, you may take your complaint to the Financial Ombudsman Service (FOS), an independent body established by Parliament to settle disputes between financial companies and their customers.

Your Premiums
Are Protected
Our insurance products are protected by the Financial Services Compensation Scheme (FSCS). This means you may be entitled to compensation if the insurer cannot meet their obligations. Most insurance contracts are covered for 90% of the claim.

5-Star Customer Ratings
Our Customers Consistently Rate Our Kitchen Appliance Policy
With A Top 5-Start Rating for Value, Quality and Service

Insurance Product
Information Document (IPID)
For a summary of the cover provided by this policy, please download the IPID document using the link above

Full Policy Terms
For further details of the cover provided by this policy,
please download the Full Policy Terms document using the link above