Relax, You're Still Covered

Dear @@@CustomerDearName@@@,

Re: Your @@@PolicyTypeDescription@@@ policy @@@RenewalDateTxt_Old@@@

We are pleased to confirm the terms and premium for your renewal herein. Our renewal is based upon the information previously supplied to us as confirmed in the Statement of Demands & Needs and the Statement of Fact contained within this letter. 

** NO ACTION IS REQUIRED IF YOU WISH TO RENEW YOUR POLICY - IT WILL BE RENEWED AUTOMATICALLY ON YOUR RENEWAL DATE **

@@@RenewalYearComplianceTxt@@@

To assist in this we have enclosed the following documents which you should read carefully and advise us immediately if any information is incorrect:

    - Your Policy Certificate / Schedule
    - Insurance Policy Information Document (IPID)
    - Full Policy Terms Booklet
    - Our Terms of Business Agreement (TOBA)

In the event of a claim or to speak to us about anything else, please call us on the number below. You have been enroled in autorenewal for your policy you can opt out at anytime by contacting us.

0345 388 0488

Yours sincerely,

Signed on behalf of Cover-4-Less
Colin J. Coles
Director

Your Premium

@@@PremiumPaidIDD@@@

NB. Your policy cover will cease if you fail to keep up payments on an instalment agreement.

Your Information

You were not asked to complete a written proposal form to arrange this insurance policy. Instead you have confirmed the following Statements of Fact, which forms the basis of your insurance contract with Cover-4-Less:

Customer Name: @@@IPIDCustomerName@@@
Address: @@@IPIDCustomerAddress@@@
Telephone: @@@IPIDTelephone@@@
Email: @@@IPIDEmail@@@

You are purchasing ApplianceCare Insurance and covering the following equipment:

Type | Make | ModelNo | Date Of Purchase | Declared Value
@@@RegisteredItemsList@@@

• You do not currently have similar insurance for the appliances covered under this policy.
• You confirmed you have answered the questions asked, honestly and to the best of your knowledge, as failure to do so could mean that your policy could be cancelled or not pay out in the event of a claim.

Your Requirements For A Policy

You have indicated your cover requirements in respect of your @@@PolicyTypeDescription@@@ and the specific risk details and sums insured you have requested are shown below and in the enclosed documentation and we have considered these to be your demands.

Annual Claim Limit
Our evaluation of your demands and needs indicated that this policy meets your requirement to cover your @@@Appliances1@@@ as this policy has an annual claim limit of: @@@ACLNarative@@@

Single Claim Limit
Our evaluation of your demands and needs indicated that this policy meets your requirement to cover your @@@Appliances1@@@ as this policy has a single claim limit of: @@@ICLNarative@@@

Policy Excess
Our evaluation of your demands and needs indicated that the excess appropriate for your needs was: @@@XSNarative@@@

If you have any additional, particular demands and needs which we have omitted, please contact us immediately for advice on how this policy will meet your requirements.

Check The Schedule - IMPORTANT

You must check all the information in the Schedule and this Statement of Fact and tell Cover-4-Less immediately if any details are incorrect, incomplete or have been omitted. Failure to do so may mean that your insurance policy is not valid or that all or part of your claim(s) will not be paid. If any changes in circumstances arise during the period of insurance please provide us with full details immediately.

Your Duty To Provide Information

You must take reasonable care to answer all questions honestly and to the best of your knowledge, and if you volunteer any other information, you must ensure that the information is not misleading.

If any information that you have provided to us changes before you take out your insurance, during the life of the policy or at renewal, you must inform us of the change.

If you deliberately, recklessly or carelessly misrepresent any information in relation to this insurance then your policy could be cancelled without refund, or treated as if it never existed, or your claim rejected or not fully paid.

The Policy Terms & Conditions

You must ensure you continue to meet the terms of this policy throughout the policy period. Failure to do so could leave you without any insurance protection, and may give underwriters the right to void the policy in its entirety, even where the breach is not directly linked to a claim. It is, therefore, vital that you read and understand the cover restrictions applicable to this insurance, which are contained in full within the policy document issued by your insurers, and notify us immediately if you cannot comply with them. All such terms can restrict policy cover.

Your policy contains a number of technical terms, usually for reasons of precise meaning, which may not necessarily be easily understood. The British Insurance Brokers Association (BIBA) has produced a handy ’jargon buster’ to explain the key words and phrases that you'll find in insurance documents, and a copy is available from http://www.biba.org.uk/JargonBuster.aspx or by contacting us.

Service & Remuneration Statement

Our Service
NON-Advised: We have determined that the policy offered is consistent with your stated demands and needs but have provided only factual information about the product. We have not provided any advice or recommendation and you will need to make your own decision on whether the policy is suitable for your individual circumstances.

We will act as your Agent when sourcing a policy consistent with your demands and needs. When placing the insurance we will act as the Agent of the insurer, as we have used a delegated underwriting authority facility for us to place this type of business. We will also act as the Agent of the insurer when we handle any claim you may make, as we have authority from the insurer for some claims settlements. This can create a conflict of interest, so in this event, we will advise you of the name of a senior member of the firm who will act on your behalf in connection with the claim.

Remuneration Statement

Commission:
• We have received a commission, which is calculated as a percentage of the insurance premium and is taken from the premium you pay to us.
• We may also receive additional bonus commission from the insurer if the volume of business we place and the overall profitability of our account with them reaches a specific target.
• The member of our staff selling this policy may receive a bonus or commission, taken from our commission, for achieving a sales or performance target to which the sale of this policy contributes.

Fees:
• If you cancel the policy prior to the expiry date, a cancellation fee of £25 will apply and we may retain a pro rata proportion of the commission earned when we placed the risk.

We would remind you that you are entitled, at any time, to request information regarding any commission which we may have received as a result of placing your insurance business.

Important Changes To Your Policy

Please see the table of limits below for any major changes to your policy. There maybe other changes within the general terms and conditions and you should read these to ensure you understand the level of cover provided.